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Retail and Services News
July 20, 2023

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Latest Headlines
updated 7:12pm EDT

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Dietary Education Leads to Healthier Lives, Study Finds

Initial data from a clinical research study aimed at increasing diet quality and decreasing cardiovascular risk shows positive results. The study, called Supermarket and Web-Based Intervention ...

Music Is Key to Converting Consumers' Good Intentions to Actual Purchases in Ethical and Sustainable Markets

Companies selling ethical and sustainable products should use up-tempo major mode music in their marketing to help well-meaning consumers convert their good intentions into actual purchases, new ...

Tight Budgeters Beware: Skip the Coffee Before Shopping

The study found that shoppers who drank a cup of complimentary caffeinated coffee prior to roaming the stores spent about 50 percent more money and bought nearly 30 percent more items than shoppers ...

研究揭示了新的证据表明,含糖饮料Tax Impacts Are Sustainable, Effective

Two new studies based in Seattle provide evidence that public policies to reduce consumption of added sugars through taxes on sugar-sweetened beverages are effective and ...

Study Shows Uptick in U.S. Alcohol Beverage Sales During COVID-19 Pandemic

During the COVID-19 pandemic months of March 2020 to September 2020, U.S. alcohol retail store sales increased compared to usual trends while food services and drinking places sales decreased ...

Shopping Online? Here's What You Should Know About User Reviews

If you're about to buy something online and its only customer review is negative, you'd probably reconsider the purchase, right? It turns out a product's first review can have an ...

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Study IDs Four Things That Make People Feel Good About Using Chatbots

A recent study has identified four factors that predict user satisfaction with customer service chatbots. The study also found that a positive chatbot experience was associated with customer loyalty, ...

Cell Phone Location Used to Estimate COVID-19 Growth Rates

Cell phone location data shows that in counties where activity declined at workplaces and increased at home, coronavirus infection rates were ...

COVID-19 Pandemic Likely to Cause Sales Tax Loss for Ohio Municipalities

Small municipalities in Ohio that rely on retail sales taxes from apparel, vehicle sales, restaurants and tourism could see as much as a 50 percent decline in tax revenue because of the COVID-19 ...